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LexisNexis Reveals Further Breaches of DatabaseFP0
By David Pringle and Rachel Zimmerman{h3^6
Wall Street Journal , April 13, 2005
LexisNexis said 310,000 Americans, nearly 10 times itsRp
original estimate, have had their personal data="1
accessed by unauthorized individuals via its computerm)I
systems, raising fresh concerns about the[d
data-collection industry's ability to guard againstyr
hackers amid a surge in identity-theft crimes.
Separately, Tufts University sent a "precautionary"~%
letter to alumni last week warning them that personalv4~
information may have been stolen from a computeroqE6e
database used for fund raising. The letter, sent tod`
about 106,000 graduates and other donors, says Tufts:G}6`
"detected abnormal activity" on a computer thatFs
included names, addresses, Social Security and]f2#&
credit-card numbers.
The latest revelations are likely to give new urgency<2/
to the clamor for laws to prevent data brokers from bQ~
amassing sensitive personal information without5Y
consent and for better safeguards of other databases.^ JL:
Recently, data broker ChoicePoint Inc. of Alpharetta,RQ
Ga., said identity thieves had obtained information on#o#Q4
about 145,000 people by posing as legitimate0T+
customers. Sensitive data also have been compromised?&bF
at some banks, mutual funds and other universities.
LexisNexis, a legal- and business-information provideraRv~7C
owned by Reed Elsevier PLC of the United Kingdom, saidRIhGbX
it has identified 59 security breaches over two years6vfnRi
-- a rate of about one every two weeks -- making the 3L
problem far more pervasive than it had previouslyGd*
realized. The accessed information included Social6m17F:
Security, driver's license numbers and other personalO"4F)
information.
U.S. law-enforcement agencies are investigating the+F5
breach, and Reed said it is offering fraud insurancenU|wL.
and other services such as credit checks, free ofAnVE6@
charge, to individuals whose data were accessed by}k\g
unauthorized people. Reed's latest announcement comesVT!
five weeks after its initial disclosure that breaches)
had affected about 30,000 people.
Once individual information has been purloined, it canW(Dex
be used by identity thieves to fraudulently obtain%e
credit cards, mortgage loans and car loans, amongD
other things. The Federal Trade Commission estimates>sC=5X
27.3 million Americans were affected by identity theftN:\]u
in the five years through 2003, with the pace of theft@vJL
quickening toward the end of that period.
Data brokers, which collect and sell personalqGE
information, represent a new and still largely!v2I
unregulated industry -- but virtually every state isqAoc=J
considering some kind of privacy legislation. In at3Idj}
least 20 states, the law would require companies toizEu
notify individuals when their personal information isWiv\LF
compromised, according to the Electronic Privacy\ VW
Information Center, a public-interest research groupb
in Washington, D.C. Congress is also considering a|eJ
federal notification standard, based on a Californiaq>
law that exposed the ChoicePoint breach.
The Senate Judiciary Committee plans to hold a hearingJ-\"p7
today on the recent wave of data breaches and on the#ms
proposed legislation.
Laws governing the collection and movement of personal0
data are much stricter in Europe and the region hasn'tj
had the spate of security breaches experienced in the!LtrFC
U.S.
Data brokers such as LexisNexis promote their7v&^Z
"risk-management" services to banks, insurancex8a\D
companies, law-enforcement agencies and other~Y8yD
legitimate organizations that need to guard against$co:
financial fraud. Banks, for instance, buy the data soz,
they can run checks when deciding whether to approve af
mortgage application. Reed executives say the6x~%
data-brokering business is an important tool inz@RD
preventing fraud.
LexisNexis said it began investigating thousands ofL%v+u
customers' accounts last month, after announcing thatcH
information on 30,000 people held by its SeisintCk E
data-brokering division may have been accessed by$eH\
criminals. Yesterday Reed said that it had uncoveredG*>
dozens of Seisint security breaches that predated its toB
acquisition of the company late last year, as well asB+J)
a handful of incidents in other parts of LexisNexis.:yc}w
Kurt Sanford, head of U.S. corporate and federalUTG :
markets for LexisNexis, said the company didn't have|xJfB]
any idea of the extent of the problem before the9
investigation.
The security breaches typically took one of threei
forms, Mr. Sanford said, all related toXl+qUs
misappropriation of passwords. In some cases, an^1n
unauthorized individual was able to access LexisNexisT,H/4
databases after figuring out a legitimate customer's+!
too-obvious password. In others, a former employee of8Jq
a legitimate customer was able to continue accessing8$<h
the LexisNexis databases because the customer didn't<:b
change the account details after the employee left. Ina2-5
still others, criminals obtained an account}QfIx@
administrator's identification details, allowing thems7 y@,
to create unauthorized accounts.
LexisNexis executives say they are now monitoringKVZ&
customers' usage patterns closely to spot anyiwW
irregular activity. They say they are also trying toeH}b
force customers to beef up their security by reviewing[,
passwords monthly and requiring authorizations from$
two managers for each new account.
LexisNexis said that so far none of the 30,000 peoplePDHc!
notified of a breach in December and January have comeIh;
back to report instances of identity theft. PrivacyFZ
advocates, however, say criminals don't alwaysa
immediately use data they obtain, preferring sometimes\%ck)
to sell them on the Internet. Or, they say, a criminal_fdu
may open a credit card in an individual's name, but<Ti
use a different address, so the individual doesn't see!O
the credit-card statements and isn't aware of thegsO;x9
fraud.
Reed's LexisNexis unit pushed deeply into dataqNR]
brokering when it purchased Seisint Inc. of Boca#
Raton, Fla., for $775 million late last year. SeisintFqbXYk
was known for having some of the top software for-
searching databases. It also sold data searches for asT*qQ
little as 25 cents apiece.
Reed said the financial cost of the breaches will be4LU}K
manageable and didn't change its earnings forecasts.
At Tufts, Betsey Jay, director of advancementkTS:}>
communications and donor relations, said there is "noFg:
evidence that any data is being misused." Still, thea"l
letter urged alumni to contact their banks and checkO
credit reports for any signs of unauthorized activity.xD#e
©½t¥Í³N¼Æ¬ã¨sªÀ -- ³N¼Æ¬ã¨s¡@¡@ *
Ms. Jay said analysts detected "unusual activity,"oY6HA
during routine checks on a server used for telephonen5w9
fund raising that is owned by Tufts but managed by anq
outside vendor. The suspicious activity --!G0
specifically, large amounts of data moving through the^.T+p
machine -- occurred Oct. 31 and Dec. 19, she said. One=<C{$
theory was that someone was using the computer as a1{o82
distribution point for movies and other entertainmentI8+
media, Ms. Jay said. At the time, Tufts decided therer!oYT|
wasn't enough evidence to notify alumni about theB
unusual activity. But, she said, after recentz
revelations about security breaches at financial and2(QFD
educational institutions, Tufts decided to alert itseEXGT9
donors. She said there is no evidence that theae$)
break-in was carried out by students, faculty membersW
or employees.
---
--David Pringle and Rachel Zimmerman
Christopher Conkey contributed to this article.
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